Physician to Patient Communication
“The biggest problem with communication is the illusion that it has taken place.” – George Bernard Shaw
Here are some of the communication challenges that will be discussed:
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What if I were to tell you, that one word, a simple three letter word, could enhance the patient experience and bring more joy and meaning into one’s professional life?
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Why is compassion fatigue a myth? And how do we increase the rating on our own compassion meter without feeling “burnt out?”
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What one simple four letter word can we use to greet a new patient that would enhance the patient experience?
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What three questions during history taking will truly reveal patient perspective and enhance the patient experience?
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When making an empathic statement what is the one big mistake we clinicians commonly make that diminishes the patient experience?
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What simple “sales” strategy will close out a visit with trust and enhanced patient compliance? And save time too.
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Do you know the name of the cleaning woman in your clinic? Why does that matter?
Healthcare Keynote Speaker
Book Dr. Scott Abramson
Dr. Abramson has been passionately involved in the physician communication and the physician wellness projects. He has delivered dozens of workshops in this arena and personally coached scores of physicians and staff. He has developed programs on time management, physician communication,
Interested in a particular presentation topic? Reach out today.
